{"id":7372,"date":"2024-02-13T09:49:31","date_gmt":"2024-02-13T09:49:31","guid":{"rendered":"https:\/\/carsten.qodeinteractive.com\/?page_id=7372"},"modified":"2026-03-10T01:34:48","modified_gmt":"2026-03-10T00:34:48","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.onirotournai.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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\n\t\t\t\t\tFAQ hotel Tournai\t\t\t<\/h5>\n\t\t\t

Find here the answers to the most frequently asked questions about Hotel ONIRO.\n<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\tIs ONIRO Hotel located in the city center?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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\n\t\tONIRO Hotel is located at Rue Fontenoy 30, about a 13-minute walk from the Grand'Place of Tournai. Our location allows you to easily discover the Belfry (UNESCO), the Notre-Dame Cathedral (UNESCO), the city's museums, and the Les Bastions shopping center for your shopping sessions.\t<\/div>\n<\/div>\n
\n\tIs parking free near ONIRO Hotel?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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\n\t\tYes, several free parking options are available nearby:\n\n
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  • Rue Fontenoy: Free parking from 5:00 PM to 9:00 AM. During the day, it is a blue zone (parking disc required, maximum 2 hours). On weekends, parking is completely free from Saturday 12:30 PM to Monday 9:00 AM.<\/li>\n\n \t
  • Rue du Chantier: A few meters from the hotel, free parking spaces with no time limit.<\/li>\n<\/ul>\t<\/div>\n<\/div>\n
    \n\tDo you have a charging station for electric vehicles?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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    \n\t\tYes, a charging station is available on site (\u20ac0.39\/kWh). Please inform us at the time of your reservation.\t<\/div>\n<\/div>\n
    \n\tCan I park my bicycle safely at ONIRO Hotel?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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    Yes. ONIRO Hotel provides a secure garage specifically designed for bicycle parking so that you can enjoy your stay with complete peace of mind.<\/p>\t<\/div>\n<\/div>\n

    \n\tWhat are the check-in and check-out times?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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    • Check-in: from 3:00 PM<\/li>
    • Check-out: until 11:00 AM<\/li><\/ul>\t<\/div>\n<\/div>\n
      \n\tHow many accommodations does ONIRO Hotel have?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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      ONIRO Hotel has 6 accommodations, all air-conditioned and fully equipped:

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      • 2 suites with private spa (Utopia and Wellness)<\/li>
      • 4 luxury rooms (Hypnos, Hermes, Morpheas, Eros)<\/li><\/ul>\t<\/div>\n<\/div>\n
        \n\tDo all accommodations have a private spa?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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        No. Only our 2 suites (Utopia and Wellness) have a private spa with jacuzzi. The Morpheas room features a balneotherapy bathtub but does not include access to the suites\u2019 spa facilities.<\/p>\t<\/div>\n<\/div>\n

        \n\tWhat is the maximum capacity per accommodation?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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        Each accommodation is designed for a maximum of 2 people to ensure comfort, peace, and privacy.<\/p>\t<\/div>\n<\/div>\n

        \n\tIs breakfast included?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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        Yes, a continental breakfast is included in all our rooms and suites. It is served between 7:00 AM and 10:00 AM, in your room or in our reception lounge.<\/p>\t<\/div>\n<\/div>\n

        \n\tDo you offer vegetarian or gluten-free breakfasts?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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        Yes, vegetarian, vegan, and gluten-free options are available. Please let us know when making your reservation.<\/p>\t<\/div>\n<\/div>\n

        \n\tIs there a restaurant?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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        We own the restaurant Le Greco, located 3 minutes away by car.<\/p>

        • Open Monday evening and from Wednesday to Saturday evening.<\/li>
        • We can reserve a table for you or arrange room delivery.<\/li><\/ul>\t<\/div>\n<\/div>\n
          \n\tDo you have rooms with separate beds?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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          No, all our rooms and suites have a Queen Size double bed. We do not offer separate beds.<\/p>\t<\/div>\n<\/div>\n

          \n\tIs WiFi free?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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          \n\t\tYes, high-speed WiFi is available free of charge throughout the property.\n\t<\/div>\n<\/div>\n
          \n\tAre the rooms non-smoking?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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          \n\t\tYes, ONIRO Hotel is a completely non-smoking establishment.\t<\/div>\n<\/div>\n
          \n\tDoes the property have an elevator and is it accessible for people with reduced mobility?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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          ONIRO Hotel could not be equipped with an elevator or specific facilities allowing full accessibility for people with reduced mobility.<\/p>

          The Wellness Suite, located on the ground floor, remains the most accessible, although the jacuzzi area includes a few steps.<\/p>\t<\/div>\n<\/div>\n

          \n\tDo you offer luggage storage?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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          \n\t\tYes, our hotel offers luggage storage where you can leave your bags before check-in or after check-out. This service is exclusively reserved for hotel guests.\t<\/div>\n<\/div>\n
          \n\tAre pets allowed?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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          No. In accordance with our house rules, pets are not allowed in the property.<\/p>\t<\/div>\n<\/div>\n

          \n\tHow can I get to the hotel from Tournai train station?<\/span>\n\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n<\/h5>\n
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          Tournai train station is located 1.6 km from the hotel (about a 20-minute walk). We offer a free shuttle service to and from the train station. Please inform us of your arrival time when making your reservation.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

          FAQ h\u00f4tel Tournai Retrouvez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes sur l'H\u00f4tel ONIRO. L'H\u00f4tel ONIRO est-il situ\u00e9 en centre-ville ? L’H\u00f4tel ONIRO est situ\u00e9 Rue Fontenoy 30, \u00e0 environ 13 minutes \u00e0 pied de la Grand’Place de Tournai. Notre emplacement vous permet de d\u00e9couvrir facilement le Beffroi (UNESCO), la Cath\u00e9drale Notre-Dame (UNESCO), les […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"footnotes":""},"class_list":["post-7372","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/pages\/7372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/comments?post=7372"}],"version-history":[{"count":25,"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/pages\/7372\/revisions"}],"predecessor-version":[{"id":13603,"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/pages\/7372\/revisions\/13603"}],"wp:attachment":[{"href":"https:\/\/www.onirotournai.com\/en\/wp-json\/wp\/v2\/media?parent=7372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}